Accessibility Statement for ISM Finland

International School of Music (ISM) Finland is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

www.ismfinland.org is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard (e.g., third-party widgets or older PDF documents).

2. Feedback and Contact Information

We welcome your feedback on the accessibility of the ISM Finland website. Please let us know if you encounter accessibility barriers:

  • E-mail: info@ismfinland.org

  • Postal Address: Hietalahdenkatu 8, 00180 Helsinki

We try to respond to feedback within 5 business days.

3. Non-accessible Content

The content listed below is non-accessible for the following reasons:

  • Images: Some decorative images may lack appropriate alt-text.

  • Videos: Older video content may not have full closed captioning.

  • External Links: Some links to external partner sites may lead to platforms that do not meet WCAG standards.

  • PDFs: Some older downloadable documents may not be fully optimized for screen readers.

4. Preparation of this Statement

This statement was prepared on April 15, 2026. The assessment of the website’s compliance with the requirements of Directive (EU) 2016/2102 was conducted via a self-assessment by the organization.

5. Enforcement Procedure

If you notice accessibility problems on the website, please contact us at info@ismfinland.org. If you are not satisfied with the reply or do not receive one within two weeks, you can file a complaint with the supervisory authority:

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit www.saavutettavuusvaatimukset.fi (Finnish/Swedish)
Email: saavutettavuus@avi.fi

Kotisivut yrityksille: Mainostoimisto Kompassi